FAQs & Guidance

What happens when I get my chimney swept?

On arrival I will lay down high quality floor runners and sheets to protect flooring and furnishings. 

A visual assessment of the open fire/appliance will be carried out as well as a torch and mirror inspection of the flue to assess the condition. I’ll then decide the appropriate sweeping method and get started with the sweep. If, during the sweep, possible causes for concern are uncovered, such as a bird's nest, I will always consult with you about the next steps. 

After sweeping is complete, I’ll carry out a smoke test and issue you a sweeping certificate recognised by most major home insurance companies.

Will getting my chimney swept make my house dirty?

Having your chimney swept is not the messy job it once was. I always lay sheets down to protect the floor in my working area. Part of the sweeping process is to firmly seal the fire opening to prevent soot escaping into your home. I also use a highly efficient vacuum while sweeping to minimise any exposure to soot.

I think I have a bird's nest, what should I do?

If you think you have a bird’s nest in your chimney then give me a call on 07473261710. Having a nest in your chimney is a significant risk and you should not use your chimney until it’s fully removed. Remember, there are strict laws that protect nesting birds at certain times of year. Nests will only be removed if it’s lawful to do so.

What do I need to prepare before my chimney is swept?

To prepare for your chimney sweep appointment you should ensure there is a clear space in front of the fireplace/woodburner and that any valuable or precious items are moved from the area before the appointment time.

How often does my chimney need sweeping?

Your chimney needs sweeping regularly, and the frequency depends on the type of fuel you use. 

  • Smokeless fuel: At least once a year 
  • Wood: Quarterly when in use 
  • Oil: Once a year 
  • Gas: Once a year.

Is getting my chimney swept every year really necessary?

Having your chimney swept every year will significantly reduce the risk of a chimney fire. Deposits left in flues can build up and lead to blockages and create both fire and carbon monoxide risks.

Why do I need to get my chimney swept?

It is important to have your chimney swept regularly to prevent build up of hazardous materials that can cause fires.

How do I pay for my chimney sweep?

Cash or card is accepted after your sweep is complete. Receipts can be sent via SMS/email immediately after payment. Please note there is a late payment charge of £15 added if payment is made after the day of sweeping.